Frances and Company

 Awards, Gifts, Trophies, Plaques, Incentives and Promotional Products

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Art Approval:
Faxed or Digital Proofs may be faxed or emailed to customer for approval signature. Orders will not be placed into actual production until art layout is approved. Check all faxed paper or digital proofs carefully. Your signature assumes total responsibility for typographical errors, imprint color separations, and imprint placement on product. Delay in approval time will result in actual production delay.

Precious Metal Decorations, 22k Gold or Platinum Halos, Bands and Imprints:
A 22k metallic gold or platinum halo can be applied around the top of most items. Additional price is $.40 .
Band - A 22k metallic gold or platinum band can be applied around the top of most items. Additional price is $.50. Normal bands are approximately 1/8 high.
Imprint A 22k metallic gold or platinum imprint can be applied to most items. Additional price is $.50  per imprint side.
Metallic decorations cannot be made permanent and microwave proof gold is available upon request. We recommend careful washing by hand, as they are not dishwasher safe.

Minimum personalization is 25 names, produced in black or white ink. Delivery time is a minimum of 3-4 weeks. Cost per name is $2.50 with a $25.00 typeset charge for
25 names. Setup: $45.00.

Pre-Production Sample:
An actual sample is available for an additional cost of
$35.00 per color, in addition to the screen charges and item charges. No additional screen charges will be charged with completed order.

Minimum Orders:
There will be less than minimum charge of $35.00 net for orders that do not meet the minimum quantity shown. Never less than 36 pieces, with one color only and no gold imprints.

Any material or other copy submitted by you or your client for use by  in producing an order will be accepted as being submitted in full compliance with all laws regarding copyright, trademark, service mark, patent, right of
privacy or similar type protection. You and your client agree that by submitting such material or copy for our use in producing an order., these laws will not be violated and  disclaims all liability for compliance with these laws.
The logos/trademarks shown on these pages are only shown as examples of the imprint capabilities of . All trademarks are the trademarks of the respective owners. Their use is not intended to suggest the source origin of sponsorship of goods offered for sale in this catalog.

Shipping Methods:
Most goods are shipped by motor freight or UPS, depending on destination, and weight of shipment..  Will route shipments the best way unless otherwise specified.
Full value insured shipments must be clearly stated on your order.

U.P.S., Fed-Ex, Parcel Post Shipments:
Glassware and ceramics are generally not packaged suitable for UPS, Fed Ex, or Parcel Post shipping. If you require UPS, Fed Ex, or Parcel Post shipping, we must repack the order into larger protective cartons, in which case a $3.75 per shipping carton will apply. This charge will be incorporated in the final freight charges.

Drop Ships:
Shipments of a larger order to different destinations, at one time is available with a charge of $7.50 for each destination. Drop shipping for pieces or sets is available for $.75 per piece or set. Continental U.S. only. No international shipments.

Split Shipments:
There is a $10.00 charge for each split shipment after the first shipment. Each part of the order is produced, shipped and billed when completed as no inventory is held in stock. All orders must be completely shipped within 6 months.

For additional information, please contact us:

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